Design Enablement
Design Enablement for Clear, Intuitive Digital Experiences
Background
As new procurement tools were launched, users struggled to understand dashboards, interpret data, and follow unfamiliar workflows. This slowed adoption and increased dependency on support teams.
Problem
Users found it difficult to:
- Navigate multi-step processes like risk assessments, price updates, or contract reviews
- Interpret dashboards and identify the right decision points
- Retain training information without clear visual references
Confusion led to slower adoption, longer onboarding, and inconsistent execution.
What We Achieved
We applied a Design Enablement approach to simplify complex workflows into intuitive, visual experiences.
This included:
- Step-by-step visual guides for key procurement tasks
- Infographics, process maps, and posters simplifying tool concepts
- A consistent design language across enablement materials
- Reusable templates for communication and training
- Enhanced tutorial videos with guided highlights and simple callouts
Impact
Workflow Clarity
Clearer understanding of dashboards and processes
Onboarding Efficiency
Faster onboarding with reduced learning curves
Brand Experience
Stronger recall through consistent, user-friendly design
Self-Sufficiency
Lower dependence on support teams with intuitive guidance
User Adoption
Higher engagement as users connected quickly with tools
A design-first approach that humanizes digital transformation—turning complex systems into easy-to-use, visually consistent experiences that drive adoption.
Who Will Benefit
Make your digital tools easy to understand and even easier to adopt—bring clarity through design.